A guide to key terms used throughout this user guide
Glossary of terms
REC Service User - either a Party that has become qualified to the REC or an organisation that has qualified to use REC services
Entry Assessment - the process for becoming qualified
REC Party - an organisation that has acceded to the REC
Operational Account Manager - a named individual who will be your REC contact point
Lead Assessor - an individual who will guide you through the assessment and qualification process
Performance Assurance - the framework to measure compliance with the REC
REC Services - the services provided by REC such as the Enquiry Services and the Central Switching Service
Maintenance of Qualification - an annual process of assessing a REC Service User
Non-Party REC Service User - an organisation that has signed an access agreement to use REC Services
Access Agreement - an agreement enabling a Non-Party REC user to use REC Services
Qualified - a status that means a REC Party or Non-Party REC Service User can use REC Services