Where we explore how company structures are defined within the Portal
Portal Users assigned with the MAU (Master Admin User) status are responsible for ensuring that their organisation is configured in the right way on the REC Portal.
If you are an MAU and you need to change how your organisation is displayed or need to split your organisation into different groups (example: metering, gas etc), please contact the Service Desk. Your query will be actioned by the REC Portal Team.
You can also speak to your Operational Account Manager (OAM) to have this change raised on your behalf. The same can be said if you need to add/remove MPIDs associated with your organisation. Similarly, if you need to assign a user to your organisation with defined permissions, please speak to us.
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